Admin Support Team

Requisition ID
Bay City, Wisconsin

Job Profile

As a member of the Admin Support Team, you will work to support the administrative needs of the organization with a focus on the training, flight, and maintenance departments.  You will be responsible for performing administrative duties at a professional level and work closely with the Training and Maintenance Departments and the Chief Pilots Office. 


This is a full-time position, and hours of work are Monday through Friday, 8:00 a.m. to 4:30 p.m. with flexibility to be available outside of standard business hours. Position is located at RWA headquarters in Bay City, WI. 


Admin Support Staff Responsibilities:

  • Support the administrative needs of the Training and Maintenance Departments and Chief Pilots Office.
  • Order/schedule office supplies/repairs
  • Copier paper, printer ink, and office supplies, furniture etc.
  • Pest control, deep cleaning of office building
  • Company-wide celebrations, donations
  • Manage various schedules and logistics
  • Schedule meetings, draft meeting minutes
  • Manage documents – airplanes, land, cars, building, etc.
  • Airplane registration
  • Manage car insurance for crew cars

Ground School Support

  • Arrange ground school hotel rooms and transportationNew hire welcome email with flights, lodging, contact information
  • Support flight personnel with ground school classroom/courseware setup
  • Verify on-boarding federal & state documentation and ensure proper documentation is accurately completed & tracked
  • Confirm and track currency of following new pilot documents: First Class Medical, pilots license, passport, driver’s license, and any change of information
  • Organize/arrange and track new hire pilot requirements – such as NATA background check, NDR
  • Manage incoming/outgoing PRIA documentation & company compliance, while working closely with company personnel for accuracy
  • Uniform orders/deductions
  • Act as primary communication for training department regarding pilot support/questions
  • Support implementation of Centrik scheduling/workflow/data tracking tool
  • Special project support


Admin Support Staff Qualifications:

Required Education and Experience:

  • High School diploma or equivalent
  • Customer service experience
  • Office environment experience
  • Knowledge of scheduling, logistics


Specific skills:

  • Excellent Computer and technology skills
  • Ability to multi-task, work independently and as part of a team
  • Strong work ethic with ability to self-direct
  • Strong customer service skills
  • Excellent oral and written communication skills
  • Effective time management skills
  • Ability to maintain a high level of confidentiality


Additional Eligibility Qualifications:

  • Have and maintain a valid Driver’s License.
  • Completion of pre-employment drug screen and background check
  • Authorized to work in the United States



  • Salary and medical, dental, vision plans are available first day of employment
  • 401k program – dollar for dollar match annually to $8,000/$11,000 – No Vesting period
  • Career progression – upgrade and flow through to Red Wing partners/sister organizations
  • Life Insurance
  • Employee Assistance Program

At Red Wing we are committed to our core values. We are an equal opportunity employer committed to diversity and inclusion.   




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